Exercise Consumer Rights To Stop Malpractices

How many times have you bothered to check the ISI mark and quantity mentioned on the various food products before purchasing them from the supermarket or the local market? Perhaps, very rarely. Right? Most of the customers are not in the habit to check ISI mark or check the quantity and price mentioned over the products while buying them. They simply pay the price as asked by the retailer. Remember, if you feel that you are being overcharged, it's never too late to raise your voice and take advantage of consumer rights.

Consumer Right is one of those terms every one has heard it, but actually only a handful of people take the pain to execute it. Having no knowledge about these rights is better than having knowledge and not exercising them in the times of need. It is a consumer's responsibility to raise their voices against any kind of unfair trade practices. Thus, it is advised before purchasing any product from any market, do check some things and exercise your right in case you are being cheated.

Important Things to Check While Buying Products
An ISI mark: Make it a habit to purchase only an Indian Standards Institute (ISI) certified products. As so much fake products are present in the market, making this assurance is important.
Verify quantity: Deceiving customers with respect to quality is not a new practice followed by vendors. Thus, before purchasing, check the quantity mentioned on the product.
Check MRP: Although, it is a vendors' responsibility to charge right prices of every product yet customers need to be cautious. They must ensure that they are paying that amount which is mentioned as market price of the product. Charging more price than MRP is considered as unfair trade practices and the matter can be reported in the consumer forum.

In case you are cheated on the aforementioned factors, take the following steps on immediate basis:
The first and foremost step required is to inform the seller and ask from him to exchange the product by giving valid reason for the same. Most of the sellers get ready to replace the product as soon as they come to know about the defect. While replacement of products, the receipt acts as primary evidence. By showing receipt , the sellers exchange the product. In case, you have lost your receipt, any of your friend who has accompanied you at the time of purchase can serve the purpose of secondary evidence.

Sometimes, the sellers follow these kinds of malpractices intentionally and refuse to replace the product. In such cases, approach to the consumer court and file a complaint.

Right to freebies
Most of the companies offer freebies as a part of their promotional strategies. If any freebie is offered with a product, you as a customer are liable to get that. In case, you have get that freebie as a defected item, you are eligible to ask for its replace.

Hence, do not wait for raising your voice against malpractices used by sellers because it does make a huge difference. In case of any malpractice, take action on prompt basis. But, for talking actions, it is pertinent that consumers are aware about their rights. So, a final conclusion to say is get educated about your consumer rights and do not feel hitch for raising voice against any kind of malpractices.